![]() ![]() Once you do these steps, most likely the issue will be solved and you should. Start by checking the username and password, test your internet connection, ensure the software is allowed on the Firewall rules, disable your antivirus, etc. You can also set them all to be the same one for convenience. There are a few things you should do if you get a Login Failed message when using a Reolink camera or client. The password of the Reolink App, Reolink Client, and Reolink cameras are all separate. If the username is admin, but you still get the password error. Usually, it'll ask you to type in the password of the camera to sign in when you try to preview the camera. Applies to: All Reolink devices When you try to log into your camera/NVR, but receive the. It will only require the password again if you change the password of the camera, or the camera disconnects from the network for some reason and you can not access it anymore via Reolink App. The password for the Reolink camera is the one you created when you configured the camera for the 1st time via Reolink App.Īfter you added the camera successfully to the Reolink App for the 1st time, there is no need to enter the password of the camera anymore when you log back into the app. Note: If you never created a password for Reolink Client before, please leave the old password as blank and then enter the password you want for Reolink Client. On Reolink Client, you may click on the gear icon on the top right corner to enter the Local Settings page, then you may tap on General to enable the lockscreen password. It will not ask you to enter the password anymore if you disable Password Protection.Īs for the password for Reolink Client, you also need to configure it by yourself. You can enable/disable Password Protection in this interface. You may tap on the Local Settings icon > Settings to enter the Settings page. Step 3: Click the Reolink RLC-810A camera on the App or Client and you can view your IP camera over the Internet outside the home network. Step 2: Launch the app and enter a unique ID number (UID) to add the camera device. It will only require the password if you have enabled Password Protection in Reolink App. Step 1: Download the Reolink App or Client to your phones or computers. When logging in to Reolink App, we'll be asked to enter a password. Please click this article about how to access my cloud. Here we'll guide you to tell the difference between the password of the Reolink App, Reolink Client, and Reolink cameras. This article will show you how to reset the Reolink Account Password if you forget it. Users usually get confused by the three passwords and don't know which one to enter. ![]()
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